MS-721T00: Plan, configure, and manage collaboration communications systems with Microsoft Teams MS-721T00

This course prepares IT professionals to become Collaboration Communications Systems Engineers. Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-world scenarios that emphasize secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools.

Difficulty Level: Intermediate

Product: Microsoft 365

Role: Administrator

MS-721T00: Plan, configure, and manage collaboration communications systems with Microsoft Teams MS-721T00

Virtual Instructor Led Online Schedule

Duration

5 Days

Price

$2,995.00

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Schedule Course Outline

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Course Outline

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting collaboration communication systems that include Microsoft Teams Phone, Microsoft Teams meetings, Microsoft Teams Premium, Microsoft Teams Rooms, flexible workspaces, and other certified and supported devices.
They have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. They're also proficient in managing collaboration and communications solutions by using Microsoft Teams admin center, Microsoft Teams Rooms Pro Management portal, PowerShell, and Microsoft Call Quality Dashboard.
To succeed in their role, they collaborate with Teams administrators, Microsoft identity and access administrators, Microsoft 365 administrators, and owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.

Design collaboration communications systems in Microsoft Teams
Manage collaboration communications systems in Microsoft Teams

Design and implement Teams Phone with PSTN connectivity (Calling Plans, Operator Connect, Direct Routing)
Manage Teams meetings, webinars, and town halls
Configure Microsoft Teams Rooms and Surface Hub devices
Monitor and optimize performance using Teams admin tools, PowerShell, and the Call Quality Dashboard
Apply identity and access management best practices

Introduction to Teams meetings and calling
Plan for Teams Phone
Plan for Microsoft Teams Rooms and shared meeting spaces
Plan and optimize network performance for Teams media
Configure and deploy Teams Phone
Configure and deploy Teams Phone with Direct Routing
Extend Teams Phone with additional services

Manage meetings and events experiences
Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
Configure and manage voice users
Configure auto attendants and call queues
Configure, deploy, and manage Teams devices
Guided project - Prepare meeting room experiences
Monitor and troubleshoot Teams collaboration communications systems
Configure BYOD spaces and bookable desks

Virtual Instructor Led Online Schedule

Duration

5 Days

Price

$2,995.00