A+ IT Essentials 2

Course Length/Delivery	40 Hours/Online
Course Difficulty
Certification Prep	CompTIA A+ Core Two- 1102

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Course Schedule:
This course meets M-Th evenings for 5-hours of instruction (6-11 pm) over a 2 week period OR four consecutive Saturdays (8am-6pm) for a total of 40 hours of LIVE online instruction. Regularly scheduled breaks are included.

A+ IT Essentials 2: Advanced Skills
Enhance your IT expertise with A+ IT Essentials 2, covering secure device software management, advanced troubleshooting, and professional communication techniques. This course delves into desktop, server, and mobile operating systems, security measures, and more.

Course Description
A+ IT Essentials 2 expands on the foundational knowledge acquired in A+ IT Essentials 1, focusing on secure device software management, troubleshooting OS issues, and advanced security measures. This course equips you with the skills needed to excel in IT support roles and beyond.

Certifications associated with this training
This course prepares you for the CompTIA A+ Core Two - 1102 certification exam. Successful completion enhances your employability in various IT roles. Our A+ IT Essentials 2 Bundle or A+ Core Two Test Prep Package are recommended for those seeking certification.

Your new skill set
Operating systems management, Security configuration, Helpdesk support, Troubleshooting OS issues, Malware detection, and more. (See full Course Description below for more details.)

Enhance your IT expertise with A+ IT Essentials 2, covering secure device software management, advanced troubleshooting, and professional communication techniques. This course delves into desktop, server, and mobile operating systems, security measures, and more.

Key topics covered in this course:

Desktop, server, and mobile operating systems management, Security configuration fundamentals, Troubleshooting OS issues, Helpdesk support systems, Malware detection and prevention.

• Configuring and troubleshooting desktop, server, and mobile operating systems such as Windows, macOS, Linux, iOS, and Android.
• Managing system settings, user accounts, permissions, and group policies in various operating systems.
• Using command-line tools and utilities to perform system administrative tasks and troubleshoot operating system issues.
• Understanding licensing, activation, and software update procedures for operating systems and applications.
• Implementing security measures including user authentication, access control, encryption, and firewalls to protect systems and data.
• Identifying common security threats and vulnerabilities, and implementing security best practices to mitigate risks.
• Setting up and securing small office/home office (SOHO) networks, including configuring routers, firewalls, and wireless access points.
• Configuring and troubleshooting web browser security settings, and recognizing and preventing common web-based attacks.
• Detecting, removing, and preventing malware infections using antivirus software and other security tools.
• Providing helpdesk support to end-users, including troubleshooting software issues, hardware problems, and network connectivity issues.
• Managing IT change processes, including documenting changes, implementing change controls, and ensuring system stability.
• Understanding and applying proper communication techniques and professionalism in a business environment.